01Planning & BookingHow far in advance should I book my event?
Earlier is always better, especially for weekends, weddings and popular dates. If your event is coming up soon, send us the details anyway and we will confirm the available crew, equipment and service options as quickly as possible.
02Planning & BookingWhat information should I include in my enquiry?
Your event date, venue or area, estimated guest count, service hours and the kind of drinks or hospitality experience you have in mind are the most useful starting points. You do not need every answer before contacting us.
03Planning & BookingHow quickly will your team reply?
Our team aims to respond to event enquiries within 24 hours. For a near-term event or a quick availability question, WhatsApp or call us so we can check the details promptly.
04Planning & BookingDo you support events anywhere in Singapore?
Yes. My Bartender supports celebrations island-wide, subject to the event date, venue access, service hours, transport and crew availability.
05Planning & BookingHow do I confirm a booking?
Once the event scope is clear, we will send a formal quotation showing the services, inclusions, timing and payment schedule. Your booking is confirmed after the requirements stated in that quotation have been completed.
06Planning & BookingWhat if my plans change after I book?
Tell us as early as possible. We will review changes to the date, venue, guest count, menu or service hours and confirm what can be revised. Any charges or booking conditions will follow the accepted quotation and the timing of the change.
07Services & StaffingWhat is included when I hire a bartender?
Crew-only hire includes an experienced event bartender in professional attire, a pre-event briefing and service during the confirmed hours. Bar equipment, glassware, ingredients, ice and setup can be added according to what your venue already provides.
08Services & StaffingHow many bartenders will my event need?
The right team depends on guest count, the drinks menu, venue layout and how quickly guests are expected to arrive. A beer-and-wine bar needs less crew than made-to-order cocktails. Share your plans and we will recommend a practical team size.
09Services & StaffingCan I hire bartenders and butlers together?
Yes. We can coordinate bartenders and butlers as one hospitality crew, with clear responsibilities across bar service, guest arrival, tray service, clearing and event support.
10Services & StaffingWhat will the service crew wear?
Our standard presentation is polished black-and-white service attire. If your event has a specific dress code or styling requirement, mention it in the enquiry and we will confirm what can be arranged.
11Services & StaffingDo your bartenders serve mocktails and non-alcoholic drinks?
Absolutely. Our bartenders can serve cocktails, mocktails, soft drinks and other beverages according to your agreed menu, guest preferences and service plan.
12Services & StaffingCan service hours be extended?
Additional service hours may be included when planned in advance. Extensions requested on the event day depend on crew, venue and transport availability and will need to be confirmed by the team.
13Packages & DrinksAre the package prices final?
Prices shown on the website are indicative starting estimates. Your formal quotation confirms the final drinks, quantities, staffing, equipment, service hours, transport and venue requirements for your event.
14Packages & DrinksCan a package be tailored to my guest count?
Yes. We adjust quantities, staffing and service flow around your actual guest count, venue, programme and preferred style of celebration rather than forcing every event into one fixed format.
15Packages & DrinksCan I customise the cocktail menu?
Yes. We can tailor signature cocktails, classics, mocktails, beer, wine and other selections to your preferences, theme and guests. Final availability and inclusions are confirmed in your quotation.
16Packages & DrinksCan we supply our own alcohol?
Yes. We can plan bartender service around alcohol supplied by you, help shape the quantities and mixers, or quote a complete drinks arrangement.
17Packages & DrinksCan you accommodate allergies or special drink requirements?
Tell us about allergies, dietary requirements and alcohol-free preferences during planning. We will explain what can be arranged for the proposed menu. Please note that event service environments may handle multiple ingredients, so any strict requirement must be confirmed with our team.
18Packages & DrinksWhat is a Party Box?
A Party Box is a curated self-serve drinks experience for smaller celebrations. Depending on the confirmed selection, it can include recipes, measured ingredients, mixers, garnishes, serving guidance and optional alcohol or gift details.
19Rentals & LogisticsCan I rent a portable bar or glassware without hiring staff?
Yes. Portable bars, glassware and selected equipment can be rented separately. Availability, quantities, rental duration, delivery, setup and collection are confirmed by our team.
20Rentals & LogisticsDo you provide delivery, setup and collection?
Yes. We provide island-wide delivery and collection for confirmed rental orders, with professional setup available for selected equipment and event plans.
21Rentals & LogisticsWhat venue access do you need?
We generally need a suitable service and setup area, loading access, the agreed arrival window and any venue-specific permissions. For hotels, offices, condominiums, yachts and managed venues, share the relevant access rules early.
22Rentals & LogisticsCan you work with my venue or event planner?
Yes. We can align bar placement, setup access, service timing, crew responsibilities and pack-down requirements with your planner or venue team.
23Rentals & LogisticsDo you provide services for yacht events?
Yes. Yacht plans are tailored around the marina, boarding time, guest count, available space, equipment needs and service window. Share the yacht or operator details so we can plan the setup properly.
24Alcohol DeliveryIs alcohol delivery available island-wide?
Yes. Alcohol delivery is available across Singapore. The delivery fee and available date or time window are shown during checkout based on your order and postal code.
25Alcohol DeliveryIs there an age requirement for alcohol orders?
Yes. Alcohol is sold and delivered only to adults aged 18 or above. The recipient may be asked to provide valid age identification when the order is delivered.
26Alcohol DeliveryCan I choose a delivery date and time?
Available delivery dates and two-hour windows are shown at checkout. Select from the slots offered for your address and order.
27Alcohol DeliveryWhat should I do if an alcohol order arrives damaged or incorrect?
Contact our team promptly with the order details and clear photos of the issue. We will review the order and guide you on the next step.